• Glen Olsen

Rules for operating your business under Alert Level 2


Golden rules for business at Alert Level 2


Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe.


  1. All businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.

  2. Keep groups of customers 1 metre apart.

  3. Keep contact-tracing records of anyone who will have close interaction (workers, contractors or customers).

  4. Reduce the number of shared surfaces, and regularly disinfect them.

  5. Wash your hands. Wash your hands. Wash your hands.


If workers are sick with symptoms of COVID-19, they should stay home.


At Alert Level 2 businesses can have customers on their premises if they can meet public health requirements. This means businesses should:

  • have good contact registers, or contact tracing records, in place to record everyone who you interact with on your premises

  • maintain physical distancing of one metre between groups of customers, or two metres if not possible to keep contact tracing records

  • not have groups larger than 10 people

  • maintain a two-hour time limit for groups to be on your premises.

Services can also be provided on customers’ premises, for example, cleaning and home help.


This means that most businesses can open their premises to the public, including:

  • cafes, restaurants, and bars for dining

  • hardware, gardening, and clothing retailers

  • butchers, bakeries, and fishmongers.


Hospitality businesses should keep groups seated, separated, and use a single server if possible. This means each group has one server, though servers can each serve more than one table.


For more information go to business.govt.nz

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